Proud to be an Employee First Organization
For 24/7 Emergency Service please call 603-524-0445; a call center agent will dispatch a technician for prompt assistance.
Proud to be an Employee First Organization
For 24/7 Emergency Service please call 603-524-0445; a call center agent will dispatch a technician for prompt assistance.
Last updated: August 12, 2026
Wicked Cool Mechanical (“WCM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through wickedcoolmech.com (the “Website”), how we use it, and the choices available to you.
We may collect information that you choose to provide when you:
The Customer Portal may provide authorized customers with access to information such as service history, appointments, quotes, invoices, service requests, and related records.
When you visit the Website, certain technical and usage information may be collected automatically. This may include browser and device information, approximate geographic location, referring pages, pages viewed, interactions with the Website, and the date and time of a visit.
We use Google Analytics to help us understand how visitors use the Website and improve its performance and content. Google Analytics uses cookies and similar technologies, including a first-party cookie commonly named _ga, to distinguish users and sessions. Google may process information collected through the Website in accordance with its own policies. You can learn more about how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
You may manage or block cookies through your browser settings. You may also use the Google Analytics Opt-out Browser Add-on. Blocking cookies may affect how some Website features function.
We may use information collected through the Website to:
We may share information with service providers that support our Website and business operations, such as website hosting and maintenance providers, analytics providers, email and communications platforms, and ServiceTrade, which supports the Customer Portal and related service-management functions. These providers may process information on our behalf or under their own applicable terms and privacy policies.
We may also disclose information when required by law, to respond to valid legal requests, to protect the rights or safety of WCM or others, or in connection with a merger, acquisition, financing, sale, or transfer of all or part of our business.
WCM does not sell or rent personal information. We do not use information collected through the Website for third-party targeted advertising.
If you subscribe to our newsletter, we may use the information you provide to send company updates, service information, educational materials, and occasional promotions. You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us at service@wickedcoolmech.com.
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining customer and business records, administering portal accounts, resolving disputes, and meeting legal, tax, accounting, or contractual requirements. Retention periods may vary depending on the type of information and why it was collected.
We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, or alteration. No website, transmission method, or storage system can be guaranteed to be completely secure.
You may contact us to request access to, correction of, or deletion of personal information you have provided through the Website. We may need to verify your identity and may retain information when required for legitimate business, contractual, or legal purposes.
To make a privacy request, email service@wickedcoolmech.com or contact us using the information below.
The Website may contain links to third-party websites or services. WCM is not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies before providing information.
The Website is intended for businesses and adults seeking commercial HVAC and refrigeration services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.
We may update this Privacy Policy periodically to reflect changes in our Website, services, or practices. The “Last updated” date at the top of this page indicates when the policy was most recently revised.
Wicked Cool Mechanical
21 Meadowbrook Lane, Unit 1
Gilford, NH 03249
Phone: 603-524-0445
Email: service@wickedcoolmech.com