See why New Hampshire businesses trust Wicked Cool Mechanical.
Customer Testimonials
When it comes to keeping your facility comfortable and running smoothly, the right HVACR partner makes all the difference. Wicked Cool Mechanical has earned a reputation across New Hampshire for providing reliable HVAC service for facilities, solving complex commercial HVAC and refrigeration challenges with professionalism, speed, and care. Our customers — from restaurants and retail shops to distribution centers and courthouses — count on us for proactive maintenance, emergency service, and long-term system solutions.
Why Facilities Trust Wicked Cool Mechanical
On this page, you’ll find real testimonials from business owners, property managers, and facilities leaders who rely on us every day. Their experiences highlight the same qualities we bring to every job: clear communication, dependable service, and technical expertise. Explore their stories — and see why WCM is a trusted commercial HVAC contractor in the Lakes Region and throughout New Hampshire.
What Some of Our Wicked Cool Customers Have to Say
"Wicked Cool Mechanical was instrumental in the successful transformation of the Belknap County Courthouse’s basement. From the start, John and his team provided valuable input, helping us navigate space constraints and structural challenges with thoughtful, collaborative solutions.
John’s leadership, calm demeanor, and proactive communication made the project far more manageable. His technical expertise and integrity were evident throughout, and I would highly recommend Wicked Cool Mechanical for future projects. If I were earlier in my career, I would have valued the opportunity to build a long-term working relationship with him."
Andre Kloetz
Owner, Bauen Corporation
"I am writing to wholeheartedly recommend Wicked Cool Mechanical for any mechanical contracting projects you may have. As a seasoned professional in the field, Wicked Cool Mechanical has consistently demonstrated an unparalleled level of expertise, dedication, and reliability in every project undertaken for the County of Belknap.
I have had the pleasure of working closely with Wicked Cool Mechanical on multiple occasions, and each time, I have been impressed by their meticulous attention to detail and their ability to deliver exceptional results within established timelines. Their comprehensive knowledge of mechanical systems, coupled with their innovative problem-solving skills, sets them apart as a true leader in the industry.
One of Wicked Cool Mechanical's most commendable traits is their unwavering commitment to client satisfaction. They prioritize open communication and collaboration, ensuring that all stakeholders are informed and involved throughout the project. This proactive approach not only fosters trust but also minimizes misunderstandings.
In summary, I have no hesitation in recommending Wicked Cool Mechanical for any mechanical contracting endeavor. Their expertise, reliability, and dedication make them a standout professional in the field, capable of delivering outstanding results consistently. I am confident that Wicked Cool Mechanical will exceed your expectations and contribute significantly to the success of your projects. "
I have had the pleasure of working closely with Wicked Cool Mechanical on multiple occasions, and each time, I have been impressed by their meticulous attention to detail and their ability to deliver exceptional results within established timelines. Their comprehensive knowledge of mechanical systems, coupled with their innovative problem-solving skills, sets them apart as a true leader in the industry.
One of Wicked Cool Mechanical's most commendable traits is their unwavering commitment to client satisfaction. They prioritize open communication and collaboration, ensuring that all stakeholders are informed and involved throughout the project. This proactive approach not only fosters trust but also minimizes misunderstandings.
In summary, I have no hesitation in recommending Wicked Cool Mechanical for any mechanical contracting endeavor. Their expertise, reliability, and dedication make them a standout professional in the field, capable of delivering outstanding results consistently. I am confident that Wicked Cool Mechanical will exceed your expectations and contribute significantly to the success of your projects. "
Jon T. Bossey, CPM
Facilities Director
"Wicked Cool Mechanical did an outstanding job replacing the HVAC systems in my five-unit retail building on Canal Street. When I was planning a new roof, John recommended upgrading the decades-old equipment that was outdated and no longer efficient. WCM replaced four rooftop units and air handlers and installed a hyper heat mini-split for the fifth space. John and his team handled every detail—coordinating with electricians, gas service, crane service, and even the roofers—making the entire process smooth and stress-free. With so much on my plate at the time, having WCM manage everything from start to finish was a big deal. Their expertise, professionalism, and customer service were top-notch, and I couldn’t be more pleased with the results."
Robert Sawyer
Rasco Management
“Wicked Cool Mechanical has installed new walk-in freezers and coolers for our expansion of cold storage, and they also help us maintain several older units. Refrigeration is one of the more challenging types of equipment, and it requires a specialized approach. WCM has been very responsive and accommodating to our needs. I appreciate that we get personal attention from the owner, and it’s clear he is developing a quality, professional staff as the company grows.”
John Moulton
Owner
"I’ve been working with Wicked Cool Mechanical for nearly two years now, and the difference is remarkable. Managing 14 plazas across New Hampshire—including our OSJL stores and other tenants—demands a reliable and responsive partner. When a tenant lost two of three HVAC units in the dead of winter, WCM not only provided a same-day, competitively priced quote but also coordinated a complete replacement—equipment, crane, electrician, and all—in just one week. I highly recommend WCM to any property manager seeking a dependable HVAC partner with excellent customer service."
Maggie Harper
Senior Project Manager
From the florist whose cooler broke down on Valentine's Day: "Alesha, John and Crew, Thank you so much! We greatly appreciate all your company has done to help us with our cooler."
Patty Woods
"Wicked Cool Mechanical has been an outstanding partner for managing the HVAC needs of my commercial property. During spring maintenance last year, their technician informed me that the rooftop units were running on outdated R22 refrigerant, and rather than risk downtime for my tenants, they recommended a proactive replacement for early in the fall. The installation was completed in just two days rather than three, and the new units have been running flawlessly. I also signed a three-year maintenance agreement, which means I no longer have to worry about remembering to schedule service – WCM takes care of everything. Their expertise, professionalism, and commitment to customer service are unmatched. I would absolutely recommend Wicked Cool Mechanical to any business!"
Karen Sullivan
Commercial Property Owner
"When our walk-in coolers were damaged by a power surge, Wicked Cool Mechanical responded immediately and worked quickly to get us operating again. Since then, we’ve started a regular maintenance program for all our systems, which has given us real peace of mind. They’re responsive, professional, and always true to their word — I would 100% recommend them to other business owners.”
Leanne Gladle
Owner
“Our 785,000 sq ft distribution center runs multiple shifts and on weekends, so HVAC reliability is critical. Wicked Cool Mechanical has been a strong partner — professional, responsive, and knowledgeable. They support us with planned maintenance and system upgrades, and I know I can count on them to help us keep our operation running smoothly.”
Marc Croati
Senior Facilities Manager