When the 35-year-old RTU HVAC (rooftop unit) responsible for cooling the dining room at Hart’s Turkey Farm gave out late on Wednesday, June 5th, it was a race against time to restore the comfort of their customers. Located just steps away from the Harley Davidson shop, Hart’s Turkey Farm is a beloved local institution with a storied history dating back to 1954. Facing the imminent start of Laconia Motorcycle Week, an event expected to draw between 300,000 to 400,000 participants, restaurant team member, Teddy Willey, contacted Wicked Cool Mechanical.
Recognizing the urgency of the situation, the team at Wicked Cool immediately sprang into action. They quickly sourced the necessary RTU HVAC equipment, hired a crane, and rescheduled a planned HVAC installation at the County courthouse to prioritize Hart’s Turkey Farm. This level of dedication and swift response exemplifies the exceptional customer service that Wicked Cool Mechanical is known for.
By Friday morning, June 7th, a brand-new rooftop unit was installed and fully operational, just in time for the start of Laconia Bike Week on June 8th. This timely intervention ensured that Hart’s Turkey Farm could continue to provide a comfortable dining experience for the influx of visitors during one of the busiest times of the year.
Laconia Motorcycle Week, celebrating its 101st anniversary, is the oldest motorcycle rally in the United States. This year’s rally runs from June 8 to 16, with temperatures expected to be in the 80s for most of the week. The timely service provided by Wicked Cool Mechanical not only saved the day for Hart’s Turkey Farm but also highlighted their commitment to customer satisfaction and community support.
In a testimonial to Wicked Cool Mechanical’s responsiveness, Teddy expressed immense gratitude for the quick turnaround and exceptional service.
Wicked Cool Mechanical’s ability to swiftly and effectively address such an urgent situation speaks volumes about their professionalism and dedication. For businesses owners and managers, knowing there is a dependable partner like Wicked Cool Mechanical to count on in times of need provides invaluable peace of mind.
